Terms of Service

This website is operated by Salvik India, a brand specializing in handcrafted marble murtis, temples, and spiritual decor. Any mention of "we", "us", or "our" refers to Salvik India.

By accessing our website or making a purchase, you agree that:

1. You are of legal age to form a binding agreement.
2. You won't use our products for any unlawful or unauthorized purposes.
3. You won't attempt to harm the website with malware or fraudulent activity.

Breaking these rules may result in your access being restricted.

We make every effort to showcase our marble statues and temples as accurately as possible. However:

1. Colors and details may vary slightly depending on your screen.
2. All items are handmade, so minor variations may occur.
3. Prices, availability, and designs can change at any time.

When placing an order:

1. You agree to provide accurate billing and shipping details.
2. We reserve the right to reject or cancel any order for reasons including fraud, incorrect pricing, or stock unavailability.
3. You may receive a call or email from us to confirm large or custom orders.

We offer domestic and international shipping with secure packaging. Please refer to our Shipping Policy for full details.

We ensure safe delivery, and we provide insurance coverage for added peace of mind.

Returns and exchanges are possible for certain products. Custom-made or personalized orders are non-returnable unless damaged in transit.

Visit our Return Policy page to learn more.

All images, designs, logos, and content on this website belong to Salvik India. You may not copy, reuse, or distribute any content without written permission.

We may use trusted third-party services (like payment gateways or shipping partners). We are not responsible for their content, errors, or policies — please review their terms if redirected.

You agree not to:

1. Post offensive, misleading, or harmful content.
2. Impersonate others.
3. Harm the website or service through hacking, phishing, or viruses.

We work hard to provide a smooth experience, but:

1. We can't guarantee our website will always be error-free or uninterrupted.
2. We are not responsible for any loss, damage, or inconvenience caused by using our website or services.

We may update these terms from time to time. Any changes will be posted here. Continued use of our website means you accept those changes.

All products offered by Salvik India are handcrafted by skilled artisans. Since our products are individually made by hand rather than mass-produced by machines, minor variations in design, shape, size, dimensions, colour, texture, carving, finishing, and overall appearance may occur.

Such variations are a natural characteristic of handmade marble handicrafts and shall not be considered manufacturing defects or grounds for rejection, cancellation, or refund, provided the product remains substantially consistent with the agreed design and specifications.

Manufacturing & Delivery Delays:

The manufacturing time mentioned on our website, quotation, or order confirmation is an estimated timeframe and not an unconditional guarantee. Due to the handcrafted nature of our products, artisan availability, raw material availability, complexity of the design, weather conditions, or other unforeseen circumstances, manufacturing and delivery may take longer than initially estimated.

Salvik India will make reasonable efforts to complete and deliver every order within the estimated timeframe and will communicate significant delays to the customer whenever reasonably possible.

Customers are requested to understand and acknowledge that handcrafted marble products require time, patience, and individual attention to achieve the desired quality and finishing.

 Governing Law & Exclusive Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute, claim, disagreement, or legal proceeding arising out of or relating to any purchase, order, product, payment, manufacturing, delivery, cancellation, refund, or any transaction with Salvik India shall be subject to the exclusive jurisdiction of the competent courts located in Jaipur, Rajasthan, India.

To the extent legally permissible, both parties expressly agree that Jaipur, Rajasthan shall be the exclusive place for filing and resolving any legal disputes arising from transactions with Salvik India, and neither party shall initiate proceedings in any other court having concurrent jurisdiction.

Salvik India shall be entitled to initiate or defend legal proceedings exclusively before the competent courts in Jaipur, Rajasthan, subject to applicable laws and mandatory legal provisions.

By placing an order with Salvik India, the customer acknowledges and agrees to this jurisdiction clause.

If you have any questions about these terms, feel free to reach out to us directly: